Shipping method & delivery time
We ship our products with DHL (standard shipping).

Delivery time within Germany: 2–5 working days
Delivery time within the EU: 3–7 working days

Shipping costs
Germany & EU: Free shipping for orders with a value of €30 or more
Orders below €30: €4.90 shipping costs

The shipping costs are borne by the customer.

Delivery address
Please provide a valid delivery address. We assume no liability for misdirected shipments due to incorrect address details.

Delivery restrictions
We deliver exclusively to the specified delivery address within Germany and the EU.

DHL usually delivers from Monday to Saturday.

Shipment tracking
After your order has been shipped, you will receive a tracking number by email, which you can use to track the status of your delivery online at any time.

Transport damage
Please check the delivery upon receipt and report any transport damage immediately by email to contact@elieestudios.com so that we can settle the damage quickly.

Status: 03/12/2025